ENHANCE, EDIT AND ORGANISE ELECTRONIC MESSAGES USING A GRAPHICAL USER INTERFACE (GUI)-BASED MESSAGING APPLICATION
UNIT STANDARD 116935
NQF LEVEL: 2, CREDITS: 2
NOTIONAL HOURS: 20
SAQA UNIT STANDARD ALIGNMENT
SPECIFIC OUTCOMES (SO)
Level 2 | Credit 2
UNIT STANDARD 116935 :
Enhance, edit and organise electronic messages using a Graphical User Interface (GUI)-based messaging application
SPECIFIC OUTCOME 1
Explain legal, ethical and organisational issues in relation to the use of Email.
ASSESSMENT CRITERION 1
The implications of legislation on the use of email in an organisation are explained in terms of transmission of information via the Internet.
ASSESSMENT CRITERION RANGE
The implications of current legislation on the use of information from the internet need to be included in explanations with reference to national and international practice. At least two laws need to be included.
ASSESSMENT CRITERION 2
Implications to an organisation of providing Email facilities to individuals in the workplace are explained, in terms of security, and virus protection.
ASSESSMENT CRITERION 3
Security considerations of using the Internet for transmitting messages are described in terms of both security and its implications to the immediate environment.
ASSESSMENT CRITERION RANGE
At least 2 of: Digital Certificate, Encryption, Viruses, Spam Filter, unsolicited mail.
SPECIFIC OUTCOME 2
Manage E-mail messages.
ASSESSMENT CRITERION 1
Default mail folders are identified and explained in terms of their purpose.
ASSESSMENT CRITERION RANGE
Inbox (messages received), outbox (messaged to be sent), sent messages (messages that have been sent), deleted messages, drafts (messages created but not sent).
ASSESSMENT CRITERION 2
New mail folders are created in order to organize messages in an email application.
ASSESSMENT CRITERION RANGE
Minimum of two new mail folders.
ASSESSMENT CRITERION 3
E-mail messages are manipulated between mail folders.
ASSESSMENT CRITERION RANGE
Moved, Copied.
ASSESSMENT CRITERION 4
E-mail messages are sorted within a mail folder.
ASSESSMENT CRITERION RANGE
By date, by sender, by subject; ascending and descending.
ASSESSMENT CRITERION 5
The priority of an outgoing message is changed within an email application, in order to allow urgent message to be sent first.
SPECIFIC OUTCOME 3
Use the address book facilities of an electronic mail application.
ASSESSMENT CRITERION 1
Address books are identified and explained in terms of their purpose and use.
ASSESSMENT CRITERION RANGE
At least two of: global address book, personal address book, special address books.
ASSESSMENT CRITERION 2
An address is added to and removed from a personal address book.
ASSESSMENT CRITERION RANGE
At least one of: Copied from another address book, added manually, added from an E-mail message.
Table of Contents
Lesson 1- Introduction to email
Anatomy of an E-Mail Message
Email Addresses
Benefits of email
Legislation relating to emails
Provision of email facilities to employees
Security considerations
Activity 1: Group work
Lesson 2- Sending Email
The Email Client Window
Activity 2
Lesson 3 – Managing and organising emails
Organizing and Managing Email
To Create a New Folder
Moving Messages into Personal Folders
Sorting the mail folder
Prioritising the sending of messages
Activity 3
Lesson 4– Using the address book facility
Types of address books
Adding Contacts
To delete contact
Activity 4
